FOR CALL CENTER SERVICES BPO
A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any
global reach, and digital capabilities deliver peace of mind and steadfast business continuity. When COVID-19 hit,
A back office in most corporations is where work that supports front office work is done.
the collection of activities a business uses to increase the number of repeat customers and to
Upselling is the practice of encouraging customers to purchase a comparable higher-end product than the one
Collections are used to store, retrieve, manipulate, and communicate aggregate data. Typically, they represent data items
Technical support (abbreviated as tech support) is an advice service provided, usually over the phone, to help
the support you offer your customers — both before and after they buy and use your
contact centers excellently handle after-sales technical support that is needed to guarantee customer satisfaction and loyalty.
TRAINING AND ORGANIZATION DEVELOPMENT SERVICES
the process of transferring knowledge within an organization. This type of training focuses on developing employees
RECRUITMENT PROCESS OUTSOURCING (RPO)
when a company transfers all or part of its permanent recruitment to an external provider. An
EMPLOYEE SERVICE CENTER
a standard multi-department, dynamic portal for service delivery and employee engagement. Employee Center portal also enables
BENEFITS ADMINISTRATION MANAGEMENT
the process of creating, managing and updating an organization’s employee benefits program. Benefits administration typically falls
APPLICATION LEASE
usually used when the Tenant will stay on the Premises long term for 12 months or
PAYROLL ADMINISTRATION
Payroll administrators assist employees who experience problems with their pay or need to make a change, whether
A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any
CRM system examples include platforms built to manage marketing, sales, customer service, and support, all connected to
global reach, and digital capabilities deliver peace of mind and steadfast business continuity. When COVID-19 hit,
A back office in most corporations is where work that supports front office work is done.
contact centers excellently handle after-sales technical support that is needed to guarantee customer satisfaction and loyalty.
A Call Center Representative, or Call Center Agent, takes calls from customers answering questions or addressing any
A back office in most corporations is where work that supports front office work is done.
contact centers excellently handle after-sales technical support that is needed to guarantee customer satisfaction and loyalty.